missing package/lost package
- Once your order is shipped we are not responsible for orders lost in the mail please contact the carrier USPS .
If your package is returned to us the
customer will be responsible for paying an additional shipping fee to
have the package re shipped.
If your tracking information states that
the item was successfully delivered and or signed for We are not liable
to send a replacement package. You must contact your local USPS store
and open a claim.
We are not responsible for delivery
delays due to mishandling by the carrier ,incorrect address or delays
due to weather conditions.Carrier Contact Numbers:USPS: 1-800-275-8777International USPS: 1-800-222-1811UPS: 1-800-742-5877 SKTRENDY is NOT responsible for:Delays with US Postal Service or UPS shippingInternational Duties or Customs Charges Lost, wrong address, damaged, or marked delivered items. To file a claim with the carrier, please click the following links: USPS Claims Support